Articles
Can THTE help me with other knowledge bases?
Absolutely! The Highly Trained Eye has expertise in most major knowledge base systems. We get as involved as you like, offering everything from design, to implementation using minimal internal resources, to full-service maintenance of the system. ...
What makes SPIN different?
Most companies that have tried Knowledge Bases or other document repositories, such as SharePiont or vBooks, to name a few, run into a simple problem: the system is good, but no one has the time to maintain the libraries so everything stays current...
What exactly is SPIN?
SPIN, which stands for SPontaneous INtelligence, is an informal learning system. As such, it is essentially a customized knowledge base that all employee can access to search for manuals, forms, policies, and other information quickly and (at least...