While determining ROI can take a great deal of effort and time, there are four different levels of evaluation to consider.
- Reaction: What the participant thought about training.
- Learning: Did the participant increase in knowledge and understanding?
- Behavior: Have the participants been able to apply the knowledge?
- Results: True ROI. What is the full impact on the organizations bottom line
It is a passion of THTE to help training and HR professionals prove their programs have a positive impact and are a great resource for the organization. Advice is always free; we're here to help!
Here is a ROI calculator to start with and get the juices following.